When will I receive my order? / How do I check the status of my order?

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EKWB CEO (Mark Tanko)
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You can follow the preparation of your order step by step in your Account Dashboard. We usually need 2-3 working days to prepare your order. As well as the list of purchased products you will also find real-time information on the status of your order. As soon as the package is shipped you will get your Tracking Number sent by email. With that you will be able to follow the progress of your order and check the expected delivery date.

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12 Comments

Date Votes
  • 0
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    Poo Hong Hui

    Order Date: April 28, 2016

    Order #160038477 - Processing

    Will I receive when shipping information?

    Thank You

  • 0
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    Igor Sushkov

    Hello. Why so long do not send the order paid by me # 160038942 May 3, 2016 9:49:02 PM ?

  • 0
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    Konstantin Viktorovich Svistunov

    New Order #160050535
    May I obtain information on delivery. 1. Through what city of Russia will occur raztomozhevany parcels? 2. I paid goods cost + delivery, enters my payment raztomozhevany parcels?

  • 0
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    Konstantin Viktorovich Svistunov

    correction!!!

    raztomozhevany parcels - customs control !!!

  • 0
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    EKWB Shipping (Peter)

    Dear Konstantin,

    Your order was shipped out on September 19, 2016 via UPS. You can find all details about it in shipping conformation email. Sadly we do not know through which customs control your order will go. Once it gets to customs you will be contacted by UPS customs. Most likely custom duties will apply.

    Edited by EKWB Shipping (Peter)
  • 0
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    Anand Randhawa

    Hello, I was wondering when my order will be shipped. It's been processing for a while now. Order#160052955

  • 0
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    Fahad Alsukaibi

    my order# 160057066 was made on Nov 28. when can i expect it to be shipped? 

  • 0
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    Thomas Groves

    Order# 170001051 --- Still in processing a week later.

    Order# 170001050 -- Still in processing a week later.

     

    When will these items actually ship? I paid a high price for shipping.

  • 0
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    Valdemaras Silka

    When my order will be sent? 

    Order #          
    170007047
  • 0
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    Caden Arnold

    Ive waited 9 days where is my order?
    And its still processing
    Order #170006966

  • 1
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    Tyler Graham

    Order 170006828 placed on the 7th, supposed to ship on the 14th. Still processing and nobody has responded to the two emails I've sent. Need an update please!

  • 1
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    Alexey Kulagin

    When my order will be sent? 

    Order Date: April 19, 2017 #170008081 

    Estimated Shipping Date: Estimated Shipping Date: 2 May 2017 !!!

    :(((((((

     

    When will these items actually ship? I paid a high price for shipping

     

    Ive waited 1 month where is my order? :(

    Edited by Alexey Kulagin
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