Can I modify the order I just placed?

It is not possible to modify any details of your order after it has been placed, nor to ship various orders together in the same box.The shipping and payment methods, the number of products and the delivery address cannot be changed.

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  • 0
    Kevin Lee

    Thank you for the clarification! I sent in a ticket asking that merely the color for one of the products to be swapped out. Identical pricing, same manufacturer and type. Can this request be entertained? Thanks!

  • 1
    Edward Taylor

    Good merchants will accommodate modifications to orders before they have shipped :)

    Edited by Edward Taylor
  • 1
    Brian Giovannoni

    Re: Edward Taylor's comment. I agree. This does not seem to be the policy of EK beware. Get it right the first time.  

    Edited by Brian Giovannoni
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