Can I modify the order I just placed?

Yes, if your order is still in the processing phase then you can send an e-mail to orders@ekwb.com and one of our support agents will respond to your request.

Since our customer support is not working during the weekends, please allow longer response time on Mondays.


Once your order's status is complete, the modifications are no longer possible.

Have more questions? Submit a request

1 Comments

  • 1
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    Kevin Lee

    Thank you for the clarification! I sent in a ticket asking that merely the color for one of the products to be swapped out. Identical pricing, same manufacturer and type. Can this request be entertained? Thanks!

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