Why can't I complete my order?

Please check that you have correctly entered the data for your selected method of payment - the billing information on your credit card/PayPal account needs to be the exactly the same as your billing information in your EK account.

If you are paying with a credit card and the problem persists, please contact us on orders@ekwb.com 

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1 Comments

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    Carl Binneman

    Greetings Mark,

    I cannot purchase with my credit card, nor via paypal, yet I frequently purchase things from overseas with no problem.

    Regards
    Carl

    Update (Post-discussion with Mark via e-mail) :

    PayPal is to blame, They claim EKWB is declining my transaction when it doesnt even get to them.

    I suggest anyone having an issue battle it out with PayPal first.

    Edited by Carl Binneman
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