Can I change my order once it's placed?

As long as your order hasn't been shipped yet, we can make changes, merge your orders into one shipment or split an order into multiple shipments. A timely reaction is key! Please send us a request via the contact form available here: https://www.ekwb.com/create-a-support-ticket/. If the change is still possible, our customer service will be happy to make the change. To speed up the process, please list all the changes you'd like to make to your order/-s and include the order number/-s.