I have ordered an item that is currently out of stock. Is there anything I can do to speed up the process?

Yes, there is! You can contact Shipping and Orders Support at https://www.ekwb.com/create-a-support-ticket/.

We will do our best to advise you on how to speed up the process by providing alternatives for the missing item. In case we don't find a suitable alternative, we will offer to remove the item from your order and issue a partial refund.

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