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  2. RMA

RMA

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  • Where can I check the warranty period for a specific product?
  • What voids the warranty of a product?
  • I need to open an RMA. How can I do that?
  • Opening an RMA: LOGGED IN WHEN PLACING AN ORDER
  • Opening an RMA: GUEST CHECKOUT
  • I have submitted my RMA. How can I check its status?
  • I have purchased the wrong product./I don't need the purchased product anymore. Can I return it?
  • Do I need to pay any fees upon returning a product?
  • Do I need to settle the return shipping costs if I've received a faulty item?
  • When returning a faulty item, will I be required to settle import fees for the replacement product?
  • If I open the RMA for a faulty product, will I receive a warranty extension for it?
  • I bought a product at a discount. Upon returning it for a refund, will I receive a full refund for the product or a refund for the discounted price?
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